Acorn Mobility Services

Lightfoot was introduced to Acorn Mobility in 2019, and after trialling and deploying our revolutionary fleet management technology across its fleet of over 170 LCVs, the company hasn’t looked back.

Acorn had been using a fleet telematics system prior to Lightfoot, but found that the results never lived up to what was promised. Like many fleet management solutions, it only offered retrospective driver coaching, meaning any incidents of harsh or dangerous driving would have occurred long before the driver received feedback. This made any changes to driver behaviour slow and unreliable, as there were no prompts or incentives to break the habits of a lifetime.

By delivering a driver training solution with a difference, Lightfoot has been able to transform the Acorn fleet over the last few years. Instead of producing more work for fleet managers by providing retroactive driving data and thereby creating the need for awkward conversations and punitive measures, Lightfoot offers a radical new approach. Instead, drivers receive real-time feedback from the in-cab device, allowing them to adjust their driving in the moment, correct risky behaviours, and have a safer, more efficient style of driving become second nature. This prevents incidents from ever occurring and gives drivers the opportunity to become self-managing, with the Lightfoot Driver App rewarding the improvements in driving performance through weekly competitions, prize giveaways, leader boards, and exclusive discounts.

The result of Lightfoot’s radically different approach has been a series of incredible achievements for the Acorn Mobility Services fleet.

With their drivers now driving in a smoother fashion and avoiding dangerous behaviours such as rapid acceleration, harsh braking, and sharp cornering, the fleet has seen a 40% reduction in road traffic collisions. Not only does this mean that the fleet is safer, but it’s also helped to lower operational expenses in a number of key areas. Fewer accidents means fewer unexpected vehicle repairs, but that’s not all – before using Lightfoot, Acorn’s yearly at fault claims summary was around £180,000. Now, it’s just £13,000.

This isn’t the only major financial saving for the business – with an 11% increase in MPG, Acorn Mobility is saving around £90,000 annually on fuel costs, as the increased mileage from gentler driving has led to big savings at the pumps.

A reduction in fuel usage is also a win for the environment, as fewer emissions are produced on every journey. In fact, the fleet of installation engineers is on track to save around 180 tonnes of CO₂ each year.

It’s not just the savings and risk management aspect that make Lightfoot a great fit for Acorn – according to fleet manager Pete Hodgson, it’s the service they receive as well.